What is the amount of the deposit and how should I pay it?
The deposit is paid with a credit/debit card, there is also a cash payment option. The amount depends on the class and model of the car you are renting.
Can I rent a car in another Bulgarian city except Sofia?
You can rent a car in any location in Bulgaria, paying additional transfer.
Where could I get an infant carrier?
We can provide you with an infant carrier free of charge.
Can I rent a car for 1 day with a driver?
Yes, you can.
What shall I do in case of an accident /road traffic accident/? Do I have to pay anything for that?
Call immediately the Traffic Police on 165 or 112 to request the respective documents for the accident /a protocol from the Road Traffic Police. Immediately notify RALI RENT for the damage, giving an accurate description of the event, your condition and the condition of the car, so that the further steps can be assessed / medical aid, auto-assistance, transportation of the car and the passengers in it, the nearest service station, etc./ You have the right to a replacement car within up to 24 hours for the territory of Bulgaria and within up to 6 hours for the territory of Sofia when the accident was not driver’s fault according to the protocol issued by the Traffic Police. You do not have the right to a replacement car if the accident is through driver’s fault. In case of abuse of drugs, alcohol or other intoxicating substances, including medicines for which driving is prohibited, the repair of the car is entirely for the account of the RENTER – none of the insurances is valid, the whole deposit /excess is retained and a fine for missed profits and incurred damages is imposed.
Is there a limit on the run?
Yes, there is. The cars we are renting out have a run limit up to 600 km, unless another express condition is specified for certain card. The run in excess of the limit is payable at 0,20 EUR/km.
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